By Andrew Simmons, Founder of CoreBiz
Retail is under more pressure than ever. A recent study showed that 68% of retailers say their current systems can’t keep up with customer expectations(source: Deloitte).
When I sit down with retail leaders, I usually hear the same frustrations within the first five minutes:
👉 “Our reporting is always a day or two behind.”
👉 “Our systems don’t talk to each other properly.”
👉 “Every time we try to scale, the wheels fall off.”
Sound familiar?
The truth is, these aren’t just one-off complaints — they’re systemic issues in retail today. Legacy platforms, clunky integrations, and siloed systems create an invisible tax on growth. Teams spend hours fixing problems that technology should be solving for them.
That’s why I love the work we do at CoreBiz. Recently, we partnered with The Body Shop here in Australia. They were facing exactly these challenges: reporting delays, disconnected systems, and the pressure of scaling across 90+ stores.
By building a deeper integration between Shopify POS and Microsoft Dynamics 365 Business Central, we helped them cut reporting delays from days to just minutes. Staff could focus on customers, not cash reconciliations.
But this isn’t really about The Body Shop. It’s about what I see in retail everywhere:
- Retailers want speed, not delays.
- They need connected systems, not workarounds.
- They want to grow confidently, without breaking what they already have.
That’s what modern retail technology should deliver. It’s what we’re committed to building at CoreBiz: solutions that are simple, robust, and built to last.
