Digital transformation, accelerated during the pandemic, is redefining the way companies use technology, people, and processes to apply new business models and discover new revenue streams—while striving to meet constant changes in customer expectations surrounding products and services.
The digital transformation consists of five basic steps, starting with the alignment of objectives with business goals.
Emerging technology and revamped processes are important for digital transformation—but nothing is more important than having staff with the right sets of skills. From software engineers to data scientists and user experience designers, each plays a key role in the success of digital transformation within a company.
Review the five steps for digital transformation, find real-world examples, and see which pitfalls you’ll need to avoid.